Ordering Press-On Nails
Browse our press-on collections, add your preferred designs to your enquiry and submit your details. We'll contact you via WhatsApp or phone to confirm availability, sizing, pricing and delivery details. Once everything is confirmed, you can complete your payment.
The minimum order value is ₹499.
Yes! Custom and bridal sets are available by appointment. We can discuss your preferred design, shape, length, sizing and budget before confirming your order.
You can enquire about available designs or discuss a customised set with us. Custom requests depend on the design and materials required.
Sizing, Application & Reuse
Measure the widest part of each natural nail in millimetres and compare your measurements with our size guide. Please check every finger before confirming your sizes. If you're unsure, contact us on WhatsApp for help.
With nail glue and correct preparation, press-ons can last up to 3 weeks. With adhesive tabs, wear typically lasts around 3–5 days. Actual wear time depends on preparation, lifestyle and aftercare.
Yes, they can be reused when removed gently and cared for properly. Never pull or force them off. Follow our removal and care instructions to help preserve both the set and your natural nails.
Incorrect application or forceful removal can damage your natural nails. Prepare your nails properly, avoid picking or peeling the set off, and follow the recommended removal instructions.
Nail Extension Appointments
Use the Book an Appointment option on our website to submit your preferred service, date and time. We'll contact you by phone or WhatsApp to confirm availability. Your appointment is confirmed only after we respond.
Appointments are available at our home studio in Chennai, with home visits across Chennai subject to availability and location.
Yes. Bridal, event and custom services can be discussed during your appointment planning. We recommend booking early for weddings and special occasions.
Extensions can last up to around 4 weeks, depending on nail growth, the extension system used and aftercare. Your nail technician may recommend an earlier maintenance appointment based on your nails.
Please contact us as early as possible so we can discuss another available slot.
Shipping & Delivery
We deliver press-on orders across India from Chennai through courier partners.
Ready-design orders are generally dispatched from Chennai within 48 hours of payment. Courier delivery time varies by destination. We'll confirm the estimated delivery timeline for your area when your order is finalised.
Orders above ₹999 qualify for free shipping. For orders below that amount, delivery charges may apply and will be confirmed before payment.
Yes. Tracking details are shared once your parcel has been dispatched and the tracking information is available.
You can share your required date with us before placing your order. Delivery dates cannot be guaranteed, so we recommend ordering well in advance for weddings, festivals and other important events.
Contact us on WhatsApp with your city and PIN code. We'll confirm delivery availability and provide an estimated timeline.
Payments, Cancellations & Returns
We accept prepaid payments through UPI, bank transfer or QR code. Cash on delivery is not available.
Customised orders cannot be cancelled once confirmed. Non-customised orders may be cancelled before dispatch, subject to our Terms & Conditions.
Returns, exchanges and refunds are subject to our Shipping & Returns Policy. Please review it before ordering, especially if you are unsure about sizing.
Please contact us within 48 hours of delivery at orders@nailsbyjai.com or on WhatsApp at +91 99628 03510. Include your order details and clear unboxing photos or video so we can review the issue.
Need More Help?
We're happy to help you choose a press-on set, find your size or plan your nail appointment.
WhatsApp: +91 99628 03510
Email: orders@nailsbyjai.com
Hours: Monday–Saturday, 10:00 AM–7:00 PM
We can assist you in English and Tamil.
Explore our collections or book your appointment with Nails by Jai.